SHIPPING

We attempt to ship all orders on the same business day that the order was placed. If an order does not ship that day, it will ship within 48 hours or the next business day.

We provide the following shipping methods for your convenience:

USPS First Class Package
USPS Priority Mail
USPS Priority Mail Express
Once your order has shipped a confirmation will be sent to you via email along with a tracking number.

ORDER CANCELLATION

If would like to cancel your order, please contact us immediately for assistance. Please note that orders are not eligible for cancellation once they have shipped.

EMAIL: AlfricaStemay@gmail.com

RETURNS

Our return policy lasts 30 days. If 30 days have elapsed following your purchase, unfortunately we cannot offer you a refund or credit.

You may return unworn, unwashed and unaltered items purchased from store.dietzandwatson.com for a full refund within 30 days following the original date of purchase.

Our return policy also includes the following:

We don’t accept returns of any items without proof of purchase (printed or emailed receipt).
Final sale items may not be returned.
We do not offer exchanges for online purchases, they can only be returned through our online return system.
Perishable goods such as food cannot be returned.
Bathing suits, swim trunks and boxers may not be returned under any circumstances.
Refunds will be returned to the original form of purchase.

Our return policy lasts 15 days. If 15 days have elapsed following your purchase, unfortunately we cannot offer you a refund or credit.

You may return unworn, unwashed and unaltered items purchased from store.dietzandwatson.com for a full refund within 15 days following the original date of purchase.

RETURN AN ITEM

1.Put the items back into a box along with proof of purchase and reason for return.

2. Create a shipping label addressed to:
Alfrica Stemay
2645 Trojan Drive
APT 320
Green Bay, WI 54304

3. Drop off the box at your nearest UPS/Fedex/Post Office.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. No refunds or adjustments will be made for any original shipping and/or handling charges.

QUESTIONS

Questions about Shipping and Returns, please, Contact Us at AlfricaStemay@gmail.com